Privacy Policy.

Overview

This Privacy Policy describes how Alykzer (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from alykzer.in or otherwise communicate with us (collectively, the "Services"). "You" and "your" means you as the user of the Services.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

Information We Collect Directly from You

• Basic contact details — your name, address, phone number, email.
• Order information — your name, billing address, shipping address, payment confirmation, email address, phone number.
• Account information — your username, password, security questions.
• Shopping information — the items you view, put in your cart or add to your wishlist.
• Customer support information — the information you choose to include in communications with us.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels and similar technologies ("Cookies"). Usage Data may include device information, browser information, your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

• Companies who support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information to process your payment in order to fulfil your orders.
• Third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, and cookies.

How We Use Your Personal Information

• Providing Products and Services. To process your payments, fulfil your orders, send notifications, manage your account, and facilitate returns and exchanges.
• Marketing and Advertising. To send marketing, advertising and promotional communications by email or text message, and to show you advertisements for products or services.
• Security and Fraud Prevention. To detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.
• Communicating with you. To provide you with customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services, to remember your actions and preferences, and to run analytics. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls.

How We Disclose Personal Information

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).
• With business and marketing partners, including Shopify, to provide services and advertise to you.
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction or to comply with applicable legal obligations.

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone. We are not responsible for the privacy or security of any information that you make publicly available.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, please contact us at support@alykzer.in to request that it be deleted.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

• Right to Access / Know. Request access to personal information that we hold about you.
• Right to Delete. Request that we delete personal information we maintain about you.
• Right to Correct. Request that we correct inaccurate personal information.
• Right of Portability. Receive a copy of the personal information we hold about you.
• Restriction of Processing. Ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent. Withdraw consent where we rely on consent to process your personal information.
• Managing Communication Preferences. Opt out of receiving promotional emails at any time using the unsubscribe option in our emails.

Complaints

If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, you may have the right to lodge your complaint with your local data protection authority.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, email us at support@alykzer.in or get in touch with our WhatsApp team at +918962992595.